REWARDS FAQ'S
Updated June 2, 2026
How do I join Saladworks Rewards?
Download the new Saladworks app from the Apple App Store or Google Play Store and create an account to start earning rewards. You can also join online through the Saladworks website.
Be sure to use the same email address if you previously had a Saladworks Rewards account so your account information can transfer properly.
What is the new Saladworks app?
The new Saladworks app gives you access to online ordering, easy reward tracking, personalized offers, fast reordering, exclusive promotions, and item-based rewards.
Do I need a smartphone to participate?
No. Guests can still participate online through the Saladworks website. However, some app-exclusive offers and features may only be available through the mobile app.
Is Saladworks Rewards available at all locations?
Saladworks Rewards is available at participating Saladworks locations nationwide.
How does the new Saladworks Rewards program work?
Members earn points on qualifying purchases made through participating Saladworks restaurants, the Saladworks app, and online ordering channels.
As you earn points, you’ll unlock free menu items, exclusive offers, surprise rewards, and other perks.
Rewards are now item-based, meaning you’ll redeem for specific menu items and experiences instead of dollar-off balances.
What kinds of rewards can I earn?
Rewards may include free entrées, soups or sides, beverages, desserts or snacks, bonus point offers, birthday rewards, and limited-time promotional rewards.
Do I earn rewards on online orders?
Yes. You will earn points on qualifying pickup and delivery orders placed while logged into your Saladworks Rewards account through the Saladworks app or website.
Will I earn points on third-party delivery orders?
No. Orders placed through third-party marketplaces are not eligible for Saladworks Rewards points or reward redemption unless otherwise stated.
How do I earn points in-store?
You can earn points by scanning your app QR code, providing your phone number at checkout, or logging into your account before ordering online.
I forgot to scan during my visit. Can I still receive points?
Yes. Eligible receipts can be submitted through the app for missed visit credit within the timeframe listed in the app.
How do item-based rewards work?
Once you earn enough points or qualify for a promotion, eligible rewards will appear in your Rewards section within the Saladworks app or website account.
You can redeem rewards directly during checkout on qualifying orders.
Can I use multiple rewards in one order?
At this time, only one Saladworks reward may be applied per qualifying order unless otherwise specified.
Where can I see my rewards and points?
Your available rewards, points balance, and offers can all be found in the Rewards section (tap the Scan button when signed in) of the Saladworks app or log in here to see your status: https://accounts.spendgo.com/Authenticate/saladworks.
Also make note that banked rewards from our previous app are converted to points in the new app receiving 100 points per every $5 of banked rewards.
Do my points expire?
Points may expire after a period of account inactivity. Check the Saladworks Rewards Terms & Conditions inside the app for full details.
Can I still reorder my favorites?
Yes. The new app allows you to save favorites and quickly reorder past meals.
Will there still be surprise offers and promotions?
Absolutely. Members will continue receiving surprise rewards, personalized offers, local restaurant promotions, seasonal campaigns, and exclusive app-only deals.
Where can I get help with my account?
For additional support, please visit the Help section within the app or contact Saladworks Guest Support through the website. Also, [email protected].