REWARDS FAQ'S
Updated July 10, 2026
How does the Saladworks Rewards program work? How do I earn points?
With Saladworks Rewards, you earn points for every dollar you spend at participating Saladworks locations. Your earning rate depends on your membership level: Entry members earn 1 point per $1, Gold members earn 1.15 points per $1, and Platinum members earn 1.30 points per $1.
What rewards can I redeem with my points?
Saladworks Rewards uses an item-based redemption system. Redeem your points for real menu items:
| Tier | Points Needed | Reward |
|---|---|---|
| Sign-Up Reward | — | Free Entrée |
| Tier 1 | 75 | Free Cookie, Brownie, or Marshmallow Bar |
| Tier 2 | 100 | Free Fountain Drink |
| Tier 3 | 175 | Free Protein Add |
| Tier 4 | 250 | Free Small Soup |
| Tier 5 | 300 | Free Kids Meal |
| Tier 6 | 400 | Free Entrée |
What are the Saladworks Rewards membership levels?
There are three membership levels, each with a higher point-earning rate:
• Entry (0–100 points) – 1 point per $1 spent
• Gold (101–400 points) – 1.15 points per $1 spent
• Platinum (401+ points) – 1.30 points per $1 spent
The more you visit, the more you earn — higher tiers mean faster rewards.
How will I benefit from Saladworks Rewards?
Saladworks Rewards members enjoy:
• Points on every qualifying purchase (rate based on membership level)
• Item-based rewards redeemable for real menu items
• Free sign-up reward — a complimentary entrée when you join
• Free birthday reward for Gold and Platinum members
• Eligibility for surprise and delight offers, customized promotions, and local deals for Platinum members
• Flexibility to earn at the register or add points from your receipt for up to 30 days
• Bonus point campaigns
How do I join Saladworks Rewards?
Download the Saladworks Rewards app from the Apple App Store or Google Play Store, or visit our online member portal (https://rewards.saladworks.com). Follow the on-screen prompts to create your account and start earning. One Saladworks Rewards account per device. If you were a member of the legacy rewards program, sign up with the same phone number or email address to transfer your existing points.
Will I need a smartphone to participate?
The Saladworks Rewards app is available on iPhone and Android. If you forget your phone, a cashier can look up your account by phone number at the register — just make sure your account has been activated with the number you provide to the cashier.
Can I earn rewards when I order online?
Yes. Log in with your Saladworks Rewards credentials on our ordering website or in the app to earn points on online orders. Note that orders placed through third-party services like DoorDash or Uber Eats are not eligible for rewards points.
Will I earn points for delivery orders I place through my app?
You will earn points for first-party delivery orders placed through the Saladworks Rewards app. You will not earn points for third-party delivery orders.
Can I redeem rewards when I purchase online?
Yes. On the Checkout page, you’ll see an option to apply your rewards before paying by credit card or gift card, just make sure you are signed in with an active account.
I forgot my username or password. What do I do?
Use the “Forgot Password” link on the app’s login screen or on our online member portal (https://rewards.saladworks.com). You’ll receive a reset email at the address associated with your account.
Will I receive emails or SMS from Saladworks after signing up?
Yes, you’ll receive exclusive promotions and updates from Saladworks. You can opt out at any time.
Will my name be put on a mailing list for other organizations?
No. Saladworks does not sell or share your personal information with any third party.
